Investment

2020 BIDA (Bangladesh Investment Development Authority) Service Guide

BIDA 2020: Complete Guide to Bangladesh Investment Development Authority One-Stop Service

BIDA (Bangladesh Investment Development Authority) is the foreign investment one-stop service (OSS) agency established in 2016 through a comprehensive overhaul of the previous BOI (Board of Investment). It provides 154 services — from investment registration, visas, and work permits to tax incentive applications and dispute resolution — through a unified online portal.

BIDA is the first point of contact for Korean companies investing in Bangladesh, and the institution they must engage throughout the entire business lifecycle. In 2020, BIDA approved over 380 investments and reduced processing times by 60% compared to the legacy BOI — demonstrating a marked improvement in administrative efficiency. Over 50 Korean companies are officially registered and operating through BIDA.

154
OSS Services
Integrated online delivery
3–5 days
Investment Registration
OSS processing time
7–10 days
Visa Recommendation
E-Visa support
7–14 days
Work Permit
Foreign national work authorization
60%
Processing Time Reduction
vs. BOI baseline
380+
2020 Investment Approvals
Including foreign investors
50+
Registered Korean Companies
Officially registered with BIDA
30+
Linked Agencies
Government institutions integrated

BIDA OSS: Key Items Among 154 Services

BIDA's One-Stop Service (OSS) is an integrated platform connecting 30+ government agencies, enabling foreign investors to process all administrative requirements for starting and running a business in Bangladesh through a single portal. Since its launch in 2018, the service portfolio has been continuously expanding.

BIDA OSS Key Service Items (2020)
Service CategoryKey ServicesProcessing TimeCostNote
Investment RegistrationForeign investment registration and certificate issuance3–5 business daysFreeFirst step to starting business
Visa RecommendationE-visa, multiple-entry visa, long-stay visa7–10 business daysFreeBIDA recommendation letter issued
Work Permit (WP)Foreign national work authorization (annual renewal)7–14 business days$200/personSubject to reciprocal employment review
Tax IncentivesCorporate tax exemption and customs duty waiver applications15–30 business daysFreeAutomatic NBR linkage
RJSC RegistrationCompany incorporation (Registrar of Joint Stock Companies)3–5 business days$50–500Processed in parallel with BIDA
TIN IssuanceTaxpayer Identification Number (NBR)1–3 business daysFreeEssential for business operations
Environmental PermitDoE Environmental Clearance Certificate30–60 business daysActual costMandatory for manufacturing
Utility ConnectionsElectricity, gas, water application linkage30–90 business daysActual costLinked to relevant agencies
Dispute MediationBIDA investor grievance handling30–60 business daysFreeADR support available
Other PermitsConstruction, fire safety, sanitation, 30+ moreVariesVariesBy sector and type

The core value of BIDA OSS is consolidating into a single online window what previously required visiting multiple government agencies in person. As of 2020, the average processing time for visa issuance, work permits, and investment registration has been reduced by more than 60% compared to 2016.

Investment Registration Procedure and Required Documents

BIDA OSS Investment Registration: 4 Steps
Step 1Create account on BIDA portal (bida.gov.bd)
Step 2Submit Investment Proposal (IP) with attachments
Step 3BIDA reviewer assessment (3–5 business days)
Step 4Investment Registration Certificate (IRC) issued
Required Documents for Korean Companies
Company BasicsBusiness registration and corporate registry (English-notarized)
Financial DocumentsLast 2 years of financial statements (English)
Investment PlanAmount, sector, timeline, and employment plan
Local DocumentsRJSC registration and TIN issuance (parallel processing)

Four Strategies for Korean Companies to Maximize BIDA

01
Advance Online Registration (Prepare Before Visiting)
Before traveling to Bangladesh, access the BIDA OSS portal (bida.gov.bd) to create a company account and upload required documents in advance. Prepare English-notarized copies of the Korean business registration certificate, corporate registry extract, and financial statements. Advance online registration significantly shortens processing times during the on-site visit. Conducting a pre-consultation with KOTRA Dhaka in parallel helps prevent document errors before submission.
02
Visa and Work Permit Fast-Track Utilization
Obtaining a BIDA visa recommendation letter first dramatically accelerates entry visa issuance. Work permits (Work Permit) for Korean engineers and managers dispatched for factory setup and operations should be applied for simultaneously with investment registration through BIDA OSS. Since work permits require annual renewal, registering renewal schedules in the system in advance is recommended.
03
Early Securing of Tax Incentives
BIDA routes tax incentive applications (corporate tax exemptions, special reductions) directly to NBR (National Board of Revenue) via the OSS portal. As early as 15 days after investment registration, a corporate tax exemption confirmation can be received. Securing incentive approval before commencing operations is essential for proper accounting setup and tax planning.
04
Active Use of BIDA Investor Grievance System
BIDA operates an Investor Grievance system. Investment-related complaints — including local partner disputes, conflicts with government agencies, and licensing delays — can be submitted to BIDA for resolution through ADR (Alternative Dispute Resolution). Using the BIDA channel before disputes escalate into legal proceedings is the most efficient approach.

BIDA-Linked Investment Incentive Application Guide

Bangladesh's foreign investment incentives are administered by multiple agencies including BIDA, BEZA, BEPZA, and NBR. Even general BIDA-registered companies (not in EPZs or SEZs) can receive substantial tax benefits — including corporate tax reductions and customs duty waivers — depending on their sector and investment scale.

BIDA-Linked Investment Incentive Types
Incentive TypeEligible CompaniesBenefitApplication Route
Corporate Tax ExemptionEmerging industries (IT, agricultural tech, leather, etc.)5–10 year exemptionBIDA → NBR
Customs Duty WaiverExport-oriented manufacturers (raw material imports)Full customs duty exemptionBIDA → NBR and Customs
Accelerated DepreciationCompanies investing in machinery and equipment100% first-year depreciationBIDA → NBR
Double Taxation AvoidanceKorea-Bangladesh Tax Treaty beneficiariesReduced rates on dividends, interest, royaltiesDirect NBR application
Dividend Withholding TaxForeign investors receiving dividends20% reduced to 10% (treaty application)NBR
Capital Gains TaxEPZ/SEZ company divestiture gainsExemption or reductionBIDA → NBR
BIDA OSS Step-by-Step Process
Advance Preparation
English-notarized documents + BIDA portal account
Investment Registration
IP submission and IRC issuance (3–5 days)
Company Incorporation
RJSC registration, TIN, and VAT registration
Visa and Permits
Visa recommendation and work permit simultaneous application
Incentive Securing
Tax benefits and customs waiver — NBR linkage
Business Operations
Annual renewal + grievance submission if disputes arise

BIDA is both the starting point and the constant companion of the Bangladesh investment journey — providing administrative support from registration and operations through to dispute resolution and eventual exit. Korean companies should leverage KOTRA Dhaka and BIDA as dual pillars of support. When tenanting BEZA or BEPZA special zones, switching to the relevant zone's OSS provides the optimal support framework.

On a practical level, building a personal relationship with the designated BIDA officer responsible for your case is important. In Bangladesh's business culture, a trust relationship with the counterpart directly affects the speed of administrative processing and problem resolution. It is recommended to have the KOTRA Dhaka trade office introduce Korean companies to BIDA's investment promotion officers, and to maintain regular engagement. The dual approach of combining official channels with personal networks is the core equation for successful market entry in Bangladesh.

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BIDAInvestment AuthorityOne-Stop Service2020Investment Guide
2020 BIDA (Bangladesh Investment Development Authority) Service Guide | Dhaka Trade Portal