Policy

Bangladesh Digital Policy 2020: From Digital Bangladesh to Smart Bangladesh

Bangladesh 2020 Digital Policy Overview

Bangladesh's digital policy trajectory began with the "Digital Bangladesh 2021" vision and has since expanded toward "Smart Bangladesh 2041." Announced in 2008, the Digital Bangladesh vision rests on four pillars: ① digital government ② digital citizens ③ digital economy ④ digital infrastructure. By 2020, the country had achieved considerable progress across all four dimensions.

The core legislative and policy frameworks governing ICT in Bangladesh include the ICT Act 2006 (amended 2013), the Digital Security Act 2018, the National Cyber Security Strategy 2014, and the National ICT Policy 2018. The a2i (Access to Information) program oversees the e-government agenda, having established 25,000 Union Digital Centres (UDCs), digitized 5,000+ government services, and accumulated more than 250 million cumulative service transactions. Key incentives for ICT industry development include 28 designated Hi-Tech Parks, a 10-year corporate tax holiday for IT firms, and permission for 100% foreign ownership. Korean ICT companies have clear entry opportunities in e-government, cloud computing, cybersecurity, and smart city solutions.

Smart BD
Vision
2041 target
25,000
Union Digital Centres
UDCs nationwide
5,000+
Digital Services
e-Government
28 sites
Hi-Tech Parks
Designated
10 years
IT Tax Exemption
Corporate tax holiday
USD 1.3B
IT Exports
2020 figure
250M+
a2i Transactions
Cumulative service count
66%
Internet Penetration
As of 2020

Digital Bangladesh Vision and Achievements

The four pillars of the Digital Bangladesh 2021 vision have each recorded measurable outcomes. Digital Government: through 25,000 UDCs, more than 5,000 services — including birth registration, land records, passport applications, and tax payments — have been moved online. The e-Government Procurement (e-GP) system now handles 70%+ of government procurement, and the national tax portal (e-TIN, e-Return) is fully operational. Digital Citizens: internet penetration has reached 66%, mobile penetration exceeds 100%, and mobile financial service (MFS) accounts surpass 100 million — though broadband adoption (10%) and the urban-rural digital divide remain persistent challenges. Digital Economy: the ICT industry contributes USD 3.5 billion to GDP, IT exports reached USD 1.3 billion, and MFS transaction volume hit USD 58 billion — yet the ICT sector's share of GDP (1.1%) still falls well short of the 5% target. Digital Infrastructure: two submarine cables (SEA-ME-WE 4 and 5) connect Bangladesh internationally; 3G/4G coverage has been extended nationwide; and construction of a national data center is in progress.

Bangladesh Key Digital Policy and Legislative Framework (2020)
Policy / LawYearScopeAchievementsChallengesKorean LinkageNotes
ICT Act 20062006/2013ICT industry promotionIT exports USD 1.3BWorkforce developmentHi-Tech ParksAmended 2013
Digital Security Act2018Cybercrime penaltiesIn forceFree speech concernsSecurity technologyControversial
National ICT Policy2018ICT industry roadmapIT export target USD 5BInfrastructure investmentE-governmentComprehensive policy
a2i Program2009E-government developmentUDC 25,000Service quality improvementKorean e-government modelUNDP-supported
Hi-Tech Parks2010IT industry infrastructure28 sites designatedAttracting tenantsIT firm entry10-year tax exemption
Smart Bangladesh 204120224th Industrial RevolutionVision establishedImplementation planningSmart citiesLong-term vision
5G Policy20215G rollout2021 pilotSpectrum allocation5G equipmentBTRC-regulated

Hi-Tech Parks and ICT Incentives

ICT Tax Incentives
IT Corporate Tax10-yr exemption → 5-yr 50% reduction
IT Export Income100% tax-exempt (through 2024)
Hi-Tech Park TenantsCorporate tax + customs + VAT exempt
Foreign Investors100% ownership + 100% profit repatriation
Hi-Tech Park Status
Designated Sites28 locations — nationwide distribution
OperationalKaliakoir (Gazipur) — modeled on Seoul
Bangabandhu HTPSylhet — under construction
Tenant Firms200+ companies — multinational + local

Bangladesh's ICT incentive structure offers world-class tax benefits for IT industry participants. IT/ITES companies enjoy a 10-year corporate tax holiday followed by a 50% reduction for the subsequent five years, effectively eliminating corporate tax obligations for 15 years. IT export income is fully exempt from tax through 2024, and Hi-Tech Park tenants receive additional exemptions from customs duties and VAT. Kaliakoir Hi-Tech Park (Gazipur), spanning 232 acres and modeled on Korea's e-government development experience, has attracted interest from Korea SDS and Korea Motors Information Technology. The IT workforce of 500,000 (software developers) and approximately 20,000 annual CS/IT graduates provide a solid labor supply, while junior developer salaries of USD 300–500 per month compare favorably against India's USD 800–1,200, offering a meaningful cost advantage.

Korean ICT Firm Entry and Digital Cooperation Opportunities

01
E-Government Cooperation
Drawing on Korea's experience as the world's top-ranked e-government nation (UN e-Government Survey), Korean firms are well positioned to support Bangladesh's e-government modernization. Primary entry channels include KOICA e-government master plan projects and EDCF ODA loans for e-government system development. Key upgrade opportunities exist in national tax systems (e-TIN, e-Return), customs (ASYCUDA), land records (e-Land), education management (EMIS), and health information (DHIS2). E-government solution exports from Korea SDS, Korea CNS, 코리아NHN, and Kakao Enterprise are particularly promising, alongside KOICA-funded capacity-building programs for Bangladeshi government officials.
02
5G and Telecommunications Infrastructure
Bangladesh's 5G rollout is planned for 2021–2023, with BTRC (Bangladesh Telecommunication Regulatory Commission) preparing spectrum allocation. The three major operators — GP (Grameenphone, Telenor subsidiary), Robi (Axiata), and Banglalink (VEON) — are planning 5G investments. Export opportunities exist for Korean 5G equipment (Korea Electronics, 코리아디스플레이 Uplus) and core network infrastructure. Additionally, Korean operators S코리아텔레콤 and 코리아텔레콤 can offer 5G consulting services, and Korean-developed 5G applications in smart factory, autonomous vehicle, and telemedicine sectors present further export potential.
03
Smart City Projects
Smart city projects are being advanced under the Smart Bangladesh 2041 vision. Priority sites include Purbachal New City (east Dhaka), Bangabandhu Industrial City, and the new Cox's Bazar airport area. Korea's smart city models — Sejong, Songdo, and Pangyo — serve as reference cases. Technology demand spans transportation (ITS), energy (smart grid), public safety (CCTV, integrated control centers), and administration (digital platforms). EDCF-linked smart city solution packages represent a viable export pathway for Korean companies.
04
IT Workforce Exchange and Offshore Development
The competitive labor costs of Bangladesh's IT workforce (500,000+, USD 300–500/month) create an attractive proposition for Korean IT companies establishing Offshore Development Centers (ODCs). Entry through a Hi-Tech Park yields a 10-year corporate tax holiday plus tax-free IT export income, delivering substantial cost reductions. Offshoring QA/testing, data entry, and app development functions to Bangladesh can reduce costs by 30–50% versus Korea. Korean-language and Korean-technology training programs run through KOICA also help ensure a supply of pre-trained personnel.
Bangladesh Digital Policy Development Trajectory
Digital BD
2021 vision
E-Government
25,000 UDCs
Digital Economy
ICT USD 3.5B
5G Rollout
2021–2023
Smart BD
2041 vision
Bangladesh Digital Economy 2020Examine the economic outcomes of Bangladesh's digital policy initiatives.
Bangladesh Special Economic Zone Policy 2020Review SEZ incentives applicable to Hi-Tech Park investors and ICT manufacturers.

Bangladesh's digital policy is building on the achievements of "Digital Bangladesh 2021" to advance toward "Smart Bangladesh 2041." Key milestones — 25,000 UDCs, 5,000+ digital services, and IT exports of USD 1.3 billion — demonstrate real momentum, backed by a 10-year corporate tax holiday and 28 designated Hi-Tech Parks. For Korean ICT companies, four strategic entry opportunities stand out: e-government modernization, 5G and telecommunications infrastructure, smart city projects, and offshore development centers. Government-to-government channels through KOICA and EDCF represent the most effective market entry pathway. With IT labor costs at USD 300–500 per month, Bangladesh offers Korean IT firms a compelling platform for expanding global development capacity.

digital policyICT2020e-governmentsmart city
Bangladesh Digital Policy 2020: From Digital Bangladesh to Smart Bangladesh | Dhaka Trade Portal