Trade & Business

Tariff Response 119 Integrated Support Center: A One-Stop Support System for Exporters

Tariff Response 119 Center: The First Point of Contact for Exporters

To support exporters facing disruption from newly imposed reciprocal tariffs in the United States, the government operates the Tariff Response 119 Integrated Support Center. With a single contact point, companies can receive tariff impact diagnostics, specialist consultations, and links to support programs through a one-stop response system.

For firms unsure where to begin in a tariff crisis, the 119 Center is designed to be the starting line. This article explains the center's service structure, consultation process, connected programs, and practical ways to use it effectively.

One-stop
Service Model
Consultation to program linkage
KOTRA
Operator
Commissioned by MOTIE
Free
Fee
Initial diagnosis included
200+
Expert Pool
Customs brokers, lawyers, consultants
24 hours
Response Time
Urgent cases prioritized
8+
Linked Programs
Vouchers, insurance, finance

Service Structure

Initial Intake
Phone, online, or in-person | case review
Urgency Screening
Urgent, general, or information inquiry | priority assignment
Initial Diagnosis
Preliminary tariff impact review | within 24 hours
Expert Matching
Customs broker, lawyer, or consultant | tailored allocation
In-depth Consultation
Response options developed | 1 to 2 weeks
Program Linkage
Vouchers, insurance, and finance support | tailored connection

Consultation Types

Consultation Categories and Services at the 119 Center
TypeTarget CaseService ScopeLead TimeCost
Emergency ConsultationCustoms suspension or payment riskImmediate expert connection and emergency measures1 to 3 daysFree
Tariff Impact DiagnosisFirms affected by tariff changesItem-by-item tariff impact analysis1 to 2 weeksFree
FTA ConsultationQuestions on origin rulesReview of FTA applicability1 to 2 weeksFree
HS Code ConsultationUncertain product classificationHS code review and advisory support2 to 3 weeksFree
Legal ConsultationTrade disputes or contract issuesConnection to international trade lawyersVaries by caseFree
Program GuidanceQuestions on support schemesInformation on vouchers, insurance, and financeImmediateFree

Expert Pool Composition

The 119 Center operates an expert pool of more than 200 specialists. It includes customs brokers, international trade lawyers, trade consultants, FTA specialists, and logistics and customs clearance experts. Companies are matched with the most relevant expert for their case. The first consultation is provided free of charge, and if deeper advisory support is needed, firms can be linked to export voucher programs.

Expert Categories
Customs BrokersHS codes, tariff rates, clearance
Trade LawyersTrade disputes, contracts, WTO issues
FTA SpecialistsOrigin rules and preferential tariffs
Trade ConsultantsMarkets, buyers, response strategy
Linked Programs
Export VouchersConnection to four-package support
K-SURETrade insurance guidance
Export FinanceKEXIM and trade finance linkage
KOTRA ProgramsExhibitions and buyer matching

How to Use the Center and Contact Channels

01
Phone Consultation
Call 1600-TARIFF (1600-0000) to register your case with an operator. The center operates on weekdays from 09:00 to 18:00, and urgent matters can receive after-hours callback support. English-language consultation is also available.
02
Online Application
Companies can apply through KOTRA's tariff response portal. Once firm information, export items, and the tariff issue are submitted, a case manager is assigned and follows up directly. Online intake is available 24 hours a day.
03
In-Person Consultation
Face-to-face consultation is available at KOTRA headquarters in Seocho-gu, Seoul, and at regional trade offices nationwide. Advance booking is recommended, and bringing relevant documents such as export records, contracts, and HS codes improves the session's efficiency.
04
Documents to Prepare
For a productive consultation, prepare 1) the HS codes for your export items, 2) your main destination markets and buyers, 3) export performance for the last three years, 4) tariff-related notices or documents, and 5) a concise summary of the issue you are currently facing.
Tariff Response Export Voucher: Four-Package GuideReview the voucher support programs linked to the 119 Center
How to Use U.S. CBP Advance RulingsReduce tariff risk through pre-classification review
Comprehensive Tariff Response RoadmapSee the full response strategy built around seven practical tools

The Tariff Response 119 Center should be the first stop for exporters facing tariff pressure. It combines free consultation, expert matching, and direct linkage to support programs in a single response channel, helping firms address complex tariff challenges that are difficult to solve alone. Rather than handling the problem internally without guidance, companies should make full use of the center's specialist network.

Tariff Response 119one-stop supportexport consultingemergency responseexpert matching
Tariff Response 119 Integrated Support Center: A One-Stop Support System for Exporters | Dhaka Trade Portal