Flitto: AI Real-Time Translation Solution
Flitto is a Korean company providing AI-based real-time translation and automated meeting minutes solutions. Through participation in KOTRA's DX Innovation Lab, it has developed translation services specialized for trade and export contexts. Its core goal is to eliminate language barriers in Korea–Bangladesh business communication using AI.
Transitioning from traditional interpreter-based buyer consultations to AI real-time translation reduces costs by 90% while enabling precise recording and follow-up analysis of all consultation content. In environments where direct Bengali–Korean translation is difficult, Flitto has achieved accuracy 15 percentage points higher than general translators through training on a 50,000-sentence trade-specialized corpus.
Technology Architecture: STT + NMT + Summary AI
Flitto's real-time translation system connects three AI engines in a pipeline. Speech recognition (STT), neural machine translation (NMT), and a summary/meeting minutes AI operate in real time, also performing speaker separation and specialized term recognition. The total pipeline latency is under 2 seconds, enabling natural real-time consultation support.
Trade-Specialized Translation Differentiation
Unlike general translators, Flitto's trade-specialized translation accurately recognizes and handles trade terminology including HS codes, Incoterms, L/C (Letters of Credit), and B/L (Bills of Lading). Its core competitive strength is precise processing of the most frequent buyer consultation topics: price negotiation, delivery terms, and quality specifications.
| Domain | Terms | Accuracy | Update Cycle | Sample Terms |
|---|---|---|---|---|
| Trade Payment | 8,500 | 97% | Quarterly | L/C, T/T, D/P, D/A, Usance |
| Transport and Logistics | 12,000 | 96% | Biannual | FOB, CIF, CFR, B/L, AWB |
| Customs and Clearance | 9,200 | 95% | Quarterly | HS Code, MFN, Certificate of Origin, tariff schedules |
| Quality and Standards | 15,000 | 94% | Annual | ISO, KS, ASTM, defect rate, inspection criteria |
| Contract and Legal | 6,800 | 93% | Biannual | Exclusive agency, contract termination, arbitration, governing law |
| Bangladesh-Specific | 3,500 | 92% | Quarterly | BGMEA, EPZ, BEZA, Halal certification |
Bangladesh Buyer Consultation Applications
Language is one of the biggest barriers in Korea–Bangladesh business. Most Bangladeshi buyers use Bengali as their native language, and English business communication skills vary widely. Flitto's AI translation supports two-stage Korean→English→Bengali translation, improving communication accuracy by 35% over conventional methods.
Bangladesh Pilot Results Analysis
| Event | Consultations | Translation Accuracy | Consultation Time | Conversion Rate | Cost Savings |
|---|---|---|---|---|---|
| Korea–Bangladesh Export Consultation | 120 | 94% | -40 min (average) | 28%→42% | 85% |
| Garment and Textile Specialist Buyer Consultation | 85 | 96% | -35 min | 32%→46% | 88% |
| ICT and Electronics Video Consultation | 62 | 93% | -45 min | 25%→38% | 90% |
| Construction and Infrastructure Project Consultation | 38 | 92% | -30 min | 30%→44% | 83% |
Competitive Positioning and 2026 Expansion Roadmap
AI Translation Effectiveness by Industry
| Industry | Language Barrier Level | Translation Accuracy | Consultation Efficiency Gain | Contract Conversion Change |
|---|---|---|---|---|
| Textiles / RMG | Medium | 96% | +42% | 28%→44% |
| ICT / Software | Low | 95% | +35% | 30%→42% |
| Medical Devices | High | 93% | +50% | 20%→35% |
| Food / Agriculture | Medium | 94% | +38% | 25%→40% |
| Construction / Infrastructure | High | 92% | +45% | 22%→38% |