Market Intelligence

2019 and 2020 KOTRA Dhaka Marketing Activity Plan: Historical Reference Analysis

2019 and 2020 Marketing Team Activity Plan: Overview

This material compiles KOTRA Dhaka trade office's 2019 and 2020 marketing team activity plans as a historical reference. By analyzing the strategies, execution tasks, and outcomes of those years, it provides insights applicable to current activity planning.

2019 was a period of exceptional economic boom for Bangladesh — recording the country's highest-ever GDP growth rate of 8.1% — when opportunities for Korean companies to expand exports were at their peak. In contrast, 2020 saw dramatic environmental shifts driven by the COVID-19 pandemic: RMG export order cancellations exceeding $3 billion, a nationwide lockdown in April and May, and sweeping operational disruptions. The experience of crisis response and transition to non-face-to-face operations remains a valuable reference for trade office management today.

180
2019 Export Consultations
Achieved
6
2019 Trade Shows
Participations
$35M
2019 Performance Value
Export contribution
120
2020 Export Consultations
COVID-impacted
50
2020 Video Consultations
Virtual pivot
2
2020 Trade Shows
Significantly reduced
-33%
COVID-19 Decline
Consultation volume
8.1%
2019 BD GDP Growth
Asia's highest

2019 and 2020 Bangladesh Economic Environment

Marketing team performance is closely tied to the Bangladesh economic environment. In 2019, Bangladesh recorded its highest-ever growth rate (8.1%), triggering explosive growth in infrastructure investment and consumer goods demand. RMG exports reached $34.1 billion, a record high, and Korean exports to Bangladesh grew to $720 million (+12% YoY). In contrast, the 2020 COVID-19 pandemic led to RMG order cancellations exceeding $3 billion, temporary garment factory closures, and a national state of emergency from March to May. Despite all this, Bangladesh's GDP growth rate held at 5.2% — a remarkable achievement among Asian economies.

2019 Economic Environment (Boom)
BD GDP Growth8.1% (highest in Asia)
RMG Exports$34.1B (record high)
Korean Exports to BD$720M (+12% YoY)
Foreign Investment$3.9B FDI inflows
2020 Economic Environment (COVID-19)
BD GDP Growth5.2% (resilient amid pandemic)
RMG Order Cancellations$3B+ (March-May concentrated)
Korean Exports to BD$610M (-15% decline)
LockdownNationwide closure April-May

2019 Activity Plan and Performance

2019 Marketing Team Key Performance
ActivityTargetAchievedAchievement RateNote
Export Consultations150180120%Exceeded target
Buyer Matching605592%Normal
Trade Show Participations56120%DITF and Textech added
Market Research302893%Normal
Performance Value$30M$35M117%Exceeded target
Buyer DB Construction300320107%Exceeded target
Investment Promotion Consultations2024120%New item added

Among the six trade shows in 2019, key events included DITF (Dhaka International Trade Fair — 3,000+ exhibitors), Textech Bangladesh (textile and garment equipment), Pharmex (pharmaceuticals and medical devices), Build Bangladesh (construction materials), ICT Expo, and Dhaka Food Pro. In particular, the Korea Pavilion at DITF alone generated 72 direct export consultations and 150 buyer database entries — achieving more than 40% of the year's total performance from a single trade show.

2020 COVID-19 Response

Pre-COVID (Jan–Mar 2020)
Consultations45 (Jan-Mar, normal)
Trade ShowsDITF January (normal)
Buyer MeetingsFace-to-face, normal operations
Market ResearchField surveys ongoing
Post-COVID (Apr–Dec 2020)
Consultations75 (Apr-Dec, -50%)
Trade ShowsAll cancelled or postponed (4 events)
Virtual Pivot50 new video consultations
Market ResearchShifted to desk research
2019 vs. 2020 Budget and Resource Allocation Comparison
Item2019 Budget2020 BudgetChange RateReason
Trade Show Participation$120,000$35,000-71%Show cancellations and reductions
Buyer Invitation Programs$45,000$10,000-78%Border restriction measures
Video Consultation Infrastructure-$18,000NewZoom and equipment setup
Digital Marketing$8,000$22,000+175%Online channel strengthening
Market Research$30,000$20,000-33%Field surveys suspended
Personnel and Operations$95,000$90,000-5%Headcount maintained

Key Insights and Takeaways

01
The Power of Trade Show-Focused Strategy
Six trade show participations in 2019 were the primary channel, generating over 40% of the year's 180 export consultations. DITF Korea Pavilion alone achieved 72 consultations and 150 buyer database entries. The success factor was operating focused buyer-matching desks at industry-specific shows like Textech and Pharmex. Average export contribution per trade show was calculated at $5.8 million.
02
COVID-19 Crisis Response Experience
Despite a sharp drop in face-to-face activity due to COVID, 50 new video consultations replaced 42% of the 120 export consultations conducted in 2020. The digital transformation foundation — Zoom/Teams-based video consultations, digital catalogs ($18,000 investment), and enhanced email marketing — was built during this period, forming the basis for hybrid operations from 2021 onward.
03
The Long-Term Value of the Buyer Database
The 320-entry buyer database built in 2019 was repeatedly leveraged over the following three years, generating 30%+ of export consultations from existing database entries. The ROI per database entry was approximately $109,000 ($35M / 320 entries), confirming an extremely high return on buyer database investment. Continuous updates and tracking of purchasing manager changes are the keys to sustained value.
04
Implications for Current Activity Planning
Key principles derived from 2019-2020 experience applicable today: (1) Trade shows are the most effective buyer touchpoint channel (ROI $5.8M per show); (2) Digital channels serve as both supplement and crisis response tool (maintain 40%+ video consultation ratio); (3) Buyer DB should be systematized as a long-term asset with structured update protocols; (4) Allocate 15-20% of budget to digital marketing; (5) Always maintain a Plan B (virtual conversion readiness).

Activity Plan Evolution Timeline

Marketing Activity Plan Evolution (2019-2025)
2019 Boom
6 trade shows, 180 consultations, $35M
2020 COVID
Virtual pivot, 50 video consultations
2021-22 Recovery
Hybrid operations established
2023-24 Normalization
WMS adoption, DB systematized
2025 Growth
Integrated digital + face-to-face strategy

The 2019 and 2020 experience simultaneously demonstrates the high ROI of a trade show-centric strategy and the critical importance of digital transformation during crises. In particular, Korea Pavilion operations at DITF ($5.8M per show) and video consultation infrastructure investment ($18,000) stand as model cases of achieving maximum impact at minimum cost. Building on this reference, maintaining a hybrid (face-to-face + virtual) activity plan, systematic buyer database management, and a 15-20% digital budget allocation as core operating principles is the most effective approach.

2025 Annual Activity Plan Writing GuideReview the activity plan template and vision presentation structure.
2025 KOTRA Dhaka KPI Comprehensive AnalysisReview annual key performance indicator targets and achievement status.
KOTRADhaka Trade OfficeMarketingActivity PlanReference
2019 and 2020 KOTRA Dhaka Marketing Activity Plan: Historical Reference Analysis | Dhaka Trade Portal