Trade & Business

Overseas Market Research Case 35: KNT CO Uses K-SURE for Unpaid Receivables

Case 35: KNT CO Uses K-SURE for Unpaid Receivables

KNT CO is a Korean SME exporting industrial components. In a payment-default dispute with a Bangladeshi buyer, the company recovered its receivables by relying on K-SURE, the Korea Trade Insurance Corporation's export credit insurance scheme. While Case 12 involving Will Garments centered on KOTRA mediation, this case shows a stronger model of receivable recovery built on a formal risk-mitigation mechanism arranged before the transaction.

KNT CO
Client Company
Industrial components
$72,000
Outstanding Amount
Pump components
Short-term export insurance
Insurance Type
K-SURE
$64,800
Insurance Payout
90% compensation
4 months
Time Required
Claim to payout
90%
Recovery Rate
Insurance coverage basis

Background of the Dispute

Overview of the KNT CO Non-payment Case
ItemDetails
Korean companyKNT CO (industrial pump parts, based in Gyeonggi Province)
BuyerBangladesh Industrial Parts Ltd. (Dhaka)
Products tradedIndustrial pump components (impellers, casings, seals)
Contract value$72,000 (two partial shipments)
Payment termsD/A 90 days (documents against acceptance)
Shipment completedJune to July 2025
Payment dueSeptember to October 2025
Cause of non-paymentBuyer liquidity stress plus sharp exchange-rate volatility
K-SURE enrollmentShort-term export insurance secured before the transaction

How the K-SURE Claim Was Processed

01
Advance preparation: enrollment in export insurance
Before launching business in Bangladesh, KNT CO subscribed to K-SURE short-term export insurance for post-shipment risk. The premium was 0.8% of the transaction value, or $576, and the insurance limit was set at $100,000 based on the buyer’s credit rating under K-SURE’s internal assessment. That prior preparation proved decisive.
02
Step 1: payment delay emerges and KOTRA support begins
When payment had still not arrived 30 days after the September 2025 due date, KNT CO asked KOTRA Dhaka to investigate the buyer. The trade office found that the buyer remained operational, but was struggling to secure dollar funding because of a sharp depreciation of the Bangladeshi taka (BDT).
03
Step 2: accident report filed with K-SURE
After 60 days had passed from the payment due date, KNT CO formally filed an insurance claim with K-SURE. Required documents included (1) the export contract, (2) invoices and bills of lading, (3) payment-demand records such as emails and letters, and (4) KOTRA Dhaka’s buyer status report. The trade office’s buyer verification letter became the core supporting document for the claim.
04
Step 3: receipt of the insurance proceeds
Following roughly two months of review, K-SURE paid $64,800, equivalent to 90% of the contract value. The remaining 10%, or $7,200, was left to K-SURE to pursue directly from the buyer through subrogation. As a result, KNT CO was able to close the transaction with losses kept to a minimum.

Export Insurance vs. KOTRA Mediation

K-SURE Export Insurance
Compensation Rate90% (fixed)
Lead Time2 to 4 months
Advance preparationInsurance subscription required
CostPremium of 0.5 to 1.5%
KOTRA Mediation
Recovery Rate50 to 80% (uncertain)
Lead Time3 to 12 months
Advance preparationNot required
CostFree (KOTRA service)
Insurance enrollment
K-SURE short-term export insurance
Export execution
$72,000 shipment completed
Non-payment occurs
Payment overdue by more than 60 days
KOTRA verification
Buyer status report issued
Claim filed
K-SURE insurance claim submitted
Compensation received
$64,800 (90%) paid
Overseas Market Research Case 34: Syntil Handling Company+10Review the previous case
KBCCI 2025 Seminar Briefing MaterialsKorea-Bangladesh economic cooperation seminar materials

Case 35 is a clear demonstration of how K-SURE export insurance can protect Korean exporters from payment risk in Bangladesh. Against an unpaid amount of $72,000, KNT CO secured a confirmed recovery of $64,800, or 90%, with an insurance premium of only $576. Compared with the more uncertain 70% recovery path discussed in Case 12 through trade office mediation, the value of export insurance becomes immediately apparent. For exports to Bangladesh, K-SURE coverage should be considered an operational necessity.

Overseas Market ResearchKNTNon-paymentK-SUREExport InsuranceCase Study
Overseas Market Research Case 35: KNT CO Uses K-SURE for Unpaid Receivables | Dhaka Trade Portal